RETURN & REFUND POLICY

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RETURN & REFUND POLICY

FAYE’S PLACE LLC**

Last Updated: [11/16/2025]

Thank you for shopping with FAYE’S PLACE LLC. We want you to love your purchase. If you're not satisfied, we’re here to help.


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1. Return Eligibility

Returns are accepted within 7 days of the delivery date.

Items must be unused, unwashed, and in original condition, with all tags and packaging included.

Items showing signs of wear or damage may not be eligible for a full refund.



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2. How to Start a Return

To begin a return, please email us at [your email] with:

Your order number

The item(s) you want to return

The reason for the return


Once we review your request, we’ll provide instructions and, if applicable, a Return Merchandise Authorization (RMA) number.


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3. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error.

If we cover return shipping, a prepaid label will be sent to you via email.



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4. Refunds

Refunds are issued to the original payment method once your return is received and inspected.

Please allow 5–10 business days for processing after we receive your item.

Shipping fees (if any) are non-refundable.



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5. Exchanges

If you’d like to exchange an item for a different size or color, please contact us.
Exchanges are processed as a new order once the original item is successfully returned.


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6. Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
We will provide a replacement or full refund at no cost to you.


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7. Final Sale Items

The following items cannot be returned or refunded:

Clearance, sale, or final-sale items

Gift cards

Intimates or sanitary-sensitive items (if applicable to your store)



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8. Return Address

(If you have a return shipping address, place it here. If not, leave this section for later.)


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9. Contact Us

If you have questions or need help with your return:
📧 Email: [ndatshirtbiz@gmail.com]
📞 Phone: [1 346-544-0108]